An eventful start to the new year
[Warning: This is a wordy, non-cat post, so feel free to skip it.]
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| Derry getting cuddles over the weekend |
I finished off 2019 with a new master bedroom leak (have had issues since early September, with a patch here and there), this one in between the interior bedroom wall and the interior wall of the adjoining spare room. Fun times. I moved myself out of the master bedroom and into the guest room because (a) you can't sleep when you're lying there listening to drip...drip...drip and (b) I was concerned about the potential for dripping water to come into contact with the electrical boxes in the wall. I also shut off the breaker to the bedroom (and adjoining room), just to be safe. Overly-paranoid, perhaps, but better safe than sorry.
I'll skip over the "brick wall" that trying to get a response from my property manager was (is) and say this, social media has power, when you least expect it!
Last Thursday evening I wrote an absolutely scathing Google review of the property management company, posted it (my initials, no names). But I had mentioned I'm an owner in our complex and named the complex.
Friday morning I got an email from the president of the company (who actually is my property manager's son), indicating he was disappointed to read the review (I'd been copying the office general email regarding the new bedroom leak), apologizing for any outstanding issues and asking to meet--which we did, later than afternoon, at home.
We went over all the issues (I'd provided a list, with photos, and he took his own notes and photos as well). He didn't seem impressed at the "repairs" that had been undertaken (and those that hadn't). I tried to be as diplomatic as possible, because I still have to deal with the father (officially the property manager of the complex). He said he'd have workers at my house this morning (Monday the 6th), to do whatever they could in the wet, snowy weather.
I give him full brownie points for wanting to meet with me in the first place, and keeping his word and following through.
Two guys (his own repair guys; he manages his own portfolio of properties) showed up around 8:45 AM and checked everything out, spent a long time up in the attic, etc. I think they were going to replace the gutter over the garage, perhaps do other work of that nature.
Anyway, for the first time in many years, I'm cautiously hopeful that things will get done. I told the president (son) that if things are resolved satisfactorily, I will be happy to write a glowing review. And so I will, IF these outstanding issues are addressed properly.
So while I probably would not have written that review had I known anyone actually would read it, if I hadn't done so, I still would be trying to get a response from our own property manager.
Apparently there's enough power in social media that I'm half-tempted to rejoin Facebook or join Twitter. Nah....
Peace.


Comments
I hope Julie is doing better; I'm keeping her in my thoughts and prayers.
this long, and or a scathing review, for them to get the work down properly in the first place
around here, anymore, the only thing that gets someone up off their a$$ is a threat to the
BBB or attorney generals office or both; and that's just SAD
had the ceiling plaster fallen in and on someone.....well......
yea.....
I've got my fingers and toes crossed that this time things will be done properly and in a reasonable amount of time!
That sounds like a positive reaction to your 'citizen journalism' and that is GOOD!
Maybe the father is above the age of being active on the keyboard and/or social media? Therewith missing out on a lot of educational updates too.
But it is good that his son stepped in and he's probably taking the internal, family related' stress that comes with or from it.
Good luck to you and yes, there is nothing worse than having such annoying drip during night time.
We're so fortunate for having taken the leap with the Canadian company for replacing our leaking roof (yep, right above my spot in the bed...!) several repairs to no result, with this lifetime warranty and energy saving roof: https://mariettesbacktobasics.blogspot.com/2013/08/our-home-with-aluminum-interlock.html
LOVE Derry in this photo and he's such a sweet beauty, begging for cuddles no doubt!
Hugs,
Mariette
BTW, I checked out your post and your roof: NICE.
Happy New Year from Karyn, Clooney & Neytiri