Why are the simple (work) things not simple at all?
It's absurd. Send a signed document to NYC, that's all I have to do. But it's been over a year since I've had to courier anything and hey, guess what? UPS CampusShip tells me I don't exist anymore. Doesn't recognize my login ID (or password), doesn't even recognize my email address, the one they sent info to back in 2011. (I haven't couriered anything since March 2013.) Call #1 to the administrator at our Procurement department. Then a check on the Procurement site indicates that for international shipping I have to use FedEx. I (our department) don't have a FedEx account. Call #2 to the administrator at our Procurement department. So I wait. Then I think, well, I'll go to the FedEx site and take a look anyway and I discover you can do a quick send using a credit card. Great! We have an department credit card, I'll use that. But hang on, I need a phone number for the person who'll be receiving the pack...